Documentation Index
Fetch the complete documentation index at: https://docs.humanly.io/llms.txt
Use this file to discover all available pages before exploring further.
Overview
This guide covers best practices for using the Gather API to build robust, efficient integrations.Authentication
Secure Credential Storage
- Never commit API keys to version control
- Use environment variables for credentials
- Rotate keys regularly for security
- Use separate keys for different environments (production, staging)
Credential Format
Always use the correct format:organizationId:apiKey
Request Handling
Error Handling
Always handle errors gracefully:Retry Logic
Implement retry logic for transient failures:- Retry on 429 (rate limit) and 5xx errors
- Use exponential backoff
- Don’t retry on 4xx client errors
- Set maximum retry attempts
Timeouts
Set appropriate timeouts:Rate Limiting
Monitor Rate Limits
Check rate limit headers on every response:Optimize Request Frequency
- Cache responses when possible
- Batch operations when available
- Use webhooks instead of polling
- Request only needed data
Data Management
Use External IDs
UseexternalId to maintain references:
Phone Number Format
Always use E.164 format:- ✅
+1234567890 - ❌
123-456-7890 - ❌
(123) 456-7890
Idempotency
Make operations idempotent when possible:- Use external IDs to prevent duplicates
- Check if resource exists before creating
- Handle duplicate creation gracefully
Webhooks
Verify Signatures
Always verify webhook signatures:Handle Duplicates
Webhooks may be delivered multiple times:- Use event IDs or timestamps for deduplication
- Make webhook handlers idempotent
- Log all webhook events
Respond Quickly
Respond to webhooks within 5 seconds:- Process webhooks asynchronously
- Queue heavy operations
- Return 200 OK immediately
Performance
Connection Pooling
Reuse HTTP connections:Parallel Requests
Make independent requests in parallel:Pagination
Handle pagination efficiently:Security
Input Validation
Validate input before sending to API:HTTPS Only
Always use HTTPS:- ✅
https://api.prod.qualifi.hr - ❌
http://api.prod.qualifi.hr
Logging
Don’t log sensitive data:Testing
Test Error Scenarios
Test your error handling:- Invalid credentials
- Rate limiting
- Network failures
- Invalid data
Use Staging Environment
Test in staging before production:- Use
https://api.dev.qualifi.hrfor testing - Verify all workflows
- Test error scenarios
Monitoring
Track Metrics
Monitor key metrics:- Request success rate
- Error rates by type
- Response times
- Rate limit usage
Logging
Log important events:- API requests and responses
- Errors with request IDs
- Rate limit warnings
- Webhook events
Related Resources
Error Handling
Learn about error handling patterns
Rate Limits
Understand rate limits and throttling
Handling Webhooks
Best practices for webhooks

